In 2007, when we launched R&C, Airbnb didn’t exist yet. We built this business on trust, local presence and rigour — and that’s how we still operate.
In 2007, Miguel left a career at a multinational security company to pursue something more personal: a property management company in the Oeste, where he grew up and where he knows every road, every village and every owner by name.
We’re not a platform. We’re not an algorithm. We’re a team who answer the phone, show up
Miguel Claro
CEO
“Looking for a reliable Property Management service provider on the Silver Coast?
What do you value the most?
Perhaps a Property Management Service provider who can guarantee effective Services? Maybe a property management organization that stands before you with an accountable and accurate delivering Commitment? Or would you rather have a Property Management Company highly focused on the Clients’ needs and expectations? It is also important to have a Property Management partnership with someone who effectively knows the Region (São Martinho do Porto, Nazaré, Óbidos, Foz do Arelho, Praia d’el Rey, Bom Sucesso, Pedra do Ouro) and may serve you as a counsellor guide partner, speaking both English and native Portuguese. And you definitely need professional support always available and easy to contact at any time or circumstance.
Every Property Management firm asks you for the key to your property.
For Residence & Confidence, however, that’s not enough. We work to earn the key to your trust.”
I grew up on the Oeste coast and I know it better than any app. After having a solid experience managing operations at a multinational security company, I realised what I truly wanted was to be present — on the ground, with people, with homes. I launched R&C in 2007. Not a day of regret.
I’m the voice on the phone, the person who replies to emails at 10pm, and the reason owners sleep soundly. I coordinate all communication with owners and guests, and make sure nothing slips through — even when everything happens at once.
When a property joins R&C, it comes through me first. I set it up for the market — build the listing, set the rates, sharpen the strategy. And once the guests arrive, I’m the one on the other side: responding, managing, making sure every booking runs smoothly from start to finish.
I’m the one who makes sure everything we promise on the website actually happens in real life. I visit the properties, inspect every detail before each check-in. When a booking needs someone on the ground, that someone is me. Quietly and effectively.